Top Frequently Asked Questions
At our showroom situated at 59 Andries Street, Wynberg, Sandton
Absolutely! Our in-house team can be reached by online chat or by text/phone. They will be happy to assist you with selecting the product that is right for your space.
Most items are in stock and ready to ship or available for collection at our showroom! Anything on back order will be marked as such, with an available ship date.
100% polyester fabrics are best for households with pets or small children.
All product measurements are provided. If you are unsure, please contact us for assistance.
Motani products are ostensibly designed in South Africa and crafted at our manufacturing facilities in South Africa. However, we have strategic relationships with manufacturers in Asia, Italy & India that complement our core offering. Attention to detail and quality is our priority, so our factories employ craftsmen of the highest skill. Please check your product specifications for details.
Measurements are displayed with each item so you have everything you need to know while planning your layout.
All items are shown as is in the dimensions provided. Combinations and choice of coverings can be changed on products manufactured in South Africa However, customizing individual products to other required dimensions is not available at this time.
Ordering & Delivery
The cost of delivery is dependent on both the distance and volume. A quote can be obtained by contacting us and providing your required destination.
Our sales consultants will contact you to arrange all necessary logistical arrangements.You will also receive an e-mail notification with tracking information.
Delivery does not include assembly and set-up costs.
Write damage notes upon delivery. Please contact us within 24 hours of receipt so we may assist in resolving your issue.
Saturday/Sunday delivery options are available and may be requested through the carrier, but are not guaranteed.
Depending on location we can explore a range of logistical options including collection at our showroom.
Our sales consultants will gladly facilitate to schedule an appointment date and time.
Ideally, yes, however there are instances when we may ship your items separately. You will be notified prior to shipping and receive individual tracking information.
Please contact your sales consultant for information relating thereto.
Yes! We offer lay-buy.
We accept all major credit/debit cards excluding Diners Club and American Express.
You should spot clean and avoid using cleaning products with harmful chemicals. Visit our product care page for more information on caring for your furniture.
The majority of our products use a blend of medium and high-density foam cushioning with no-sag, sinuous spring construction.
High-density foam refers to the durability and resiliency of our seat cushions. The industry standard is 1.8—we surpass that with our 2.2 foam.
Motani sofa frames are crafted from kiln-dried wood and board.
Kiln-drying is a process that remove approximately 93% of the wood's moisture. This drastic reduction in the wood's moisture content ensures it doesn't warp or shrink with changes in humidity and temperature. This makes it a safe bet that your sofa frame is strong enough to last you a very long time. ALL Motani sofas are crafted from 100% kiln-dried wood!
Top-grain leather is made from the second outermost layer of a cowhide. This is the most commonly used leather in the furniture industry, since it offers a soft and smooth, yet durable, finish.
To initiate a return, please contact us and a customer experience specialist will assist you.
Please contact us for assistance.
We request you keep your packaging for 30 days, in the event that you decide to return your item(s).
Motani offers a limited warranty against manufacturing defects.